Advantage West Midlands is committed to making this website accessible and usable to all, regardless of technological or physiological impairments.

Our website has been awarded the Shaw Trust Web Accreditation (Opens in new window). The Shaw Trust web accreditation process is rigorous with over 60 hours of testing by disabled web users in addition to a stringent technical assessment.

shaw trust accessible logo (Opens in new window)

The website was designed following comments from our customers to ensure it meets your needs. We will continually check how user-friendly and accessible our site is by gaining ongoing feedback and undertaking user testing. We have incorporated the following aids to navigation on our website:

  • ‘breadcrumb’ navigation at the top left of the page
  • Access keys shortcuts 
  • Skip Navigation at the top right of every page
  • a link back to ‘Home’ on every page
  • a search tool that is visible throughout the website

Access keys and how to use them

Unfortunately, different browsers use access keys in different ways.  In general you need to hold down a key or two, and then press the access key you want.

Browsers for PCs
Firefox 2+: Hold down the SHIFT key and the ALT key and then press the number of the access key
Firefox 1.5 for PCs: Hold down the ALT key and press the number of the access key
Opera 9: Hold SHIFT and the ESC key and the list of access keys will appear.
Internet Explorer 5+: Hold down the ALT key, press the number of the access key, release both keys then press ENTER
Internet Explorer 4: Hold down the ALT key and press the number of the access key
Netscape 7: Hold down the ALT key and press the number of the access key
Netscape 6+: Hold down the ALT key and select the number/letter of the access key
Netscape earlier versions: Access keys are not supported

Browsers for Macs
Firefox 2+: Hold down the SHIFT key and the ALT key and then press the number of the access key
Firefox 1.5: Hold down the CTRL key and press the number of the access key
Safari: Hold down the CTRL key and press the number of the access key
Opera 9: Hold SHIFT and the ESC key and the list of access keys will appear.
Internet Explorer 5+: Hold down the CTRL key and press the number of the access key
Internet Explorer 4.5: Access keys are not supported

Access keys on Advantage West Midlands

Advantage West Midlands uses the following access keys:

S – Skip navigation
1 – Home page
2 – News and Events
3 – Site map
4 – Search
5 – About Advantage West Midlands
6 – Accessibility
7 – Complaints procedure
8 – Privacy
9 – Contact us
0 – Access key details

W3C Standards

This site’s code has been built along the W3C’s (World Wide Web Consortium’s) guidelines for XHTML and CSS in an effort to ensure correct display in both current and future web browsers.

Web Content Accessibility Guidelines (WCAG)

These guidelines explain how to make web content accessible to people with disabilities. This website has been developed in accordance with WCAG version 2.0. The site is designed to comply with Level AA.

Changing font size and and colours

You can change the font sizes by altering the settings in your web browser:

Microsoft Internet Explorer for PC

  • From the options which appear, select 'Text size'
  • Select the desired text size

Microsoft Internet Explorer for Apple Mac

  • Select 'language/fonts'
  • Select the font size required

For more information on how you can change the appearance of this site and for advice on how to make your operating system more accessible visit the BBC’s My Web My Way (Opens in new window). This site contains comprehensive information to help make browsing easier.

Further information

If you experience any problems with this website, please contact us via the details below. Equally, we welcome your feedback on how we can make our website more accessible and usable for you.

Your Advantage West Midlands contact

Please contact the switchboard on 0121 380 3500 for assistance